申し訳ございません

I’m very sorry

→ 申し訳
phrase Rare #22,030
I’m very sorry A very polite and formal apology, often used in customer service or other respectful situations. It can also politely introduce an inconvenient refusal or negative response.
JA: ご迷惑をおかけして、申し訳ございません。
EN: I’m very sorry for causing you trouble.

申し訳ございませんもう一度お願いします

I'm sorry, could you say that again?

長い間お待たせして申し訳ございません

I’m very sorry to have kept you waiting so long.

申し訳ございません

I'm very sorry.

— かぐや姫の物語 (2013)

あら申し訳ございません

Oh, I'm terribly sorry.

お待たせして申し訳ございません

We apologize for the wait.

申し訳ございません

I'm very sorry.